Escalations Specialist

Paysafe is a global payments platform powering the experience economy. As an Escalations Specialist, you will manage incoming contacts, initiate outbound contacts, and resolve product or service problems to achieve customer satisfaction.

Requirements

• Bachelor’s or master’s degree
• Relevant professional experience in a similar position
• Very good knowledge of MS-Office
• Proficiency in English
• Customer- and service-oriented personality
• Professional manner
• Independent, collaborative, and proactive working style
• A good team player, who works well under pressure
• Hands-on mentality and an international mindset

Benefits

• 25 days annual paid leave
• 4 days paid volunteering time a year
• Health insurance
• Sports card
• Team events
• Company discounts
• Variety of soft skills, business and technical training programs