Customer Service Executive

Customer Service Executive role involves handling pension inquiries, providing high-quality customer service, and maintaining service center operations.

Requirements

• Effective handling and follow-up of pension and pension-related inquiries and complaints
• Assist customers in using self-service machines or mobile devices to open and manage pension platform accounts
• Familiar with using mobile applications and computer systems to view data
• Provide compliant and high-quality customer service in accordance with company guidelines and regulatory requirements
• Maintain and coordinate service center personnel flow to ensure smooth operation

Benefits

• Salary not specified
• Job security
• Opportunity to work with pension-related inquiries