Billing Specialist

PDI Technologies is seeking a Billing Specialist to ensure accurate and timely invoicing while supporting billing operations across the organization. The role requires attention to detail, strong communication skills, and experience working with financial or billing systems. The ideal candidate will have 1-2 years of experience in billing, accounts receivable, or finance operations and a Bachelor's degree in Finance, Accounting, Business Administration, or related field.

Requirements

• Generate, review, and distribute invoices accurately and on time
• Ensure invoices are delivered accurately and on time to support revenue recognition and customer satisfaction
• Review contracts and billing inputs to ensure accurate setup of customer accounts and billing schedules
• Validate billing data, usage, and pricing to ensure accuracy prior to invoice generation
• Respond to customer billing inquiries, resolve discrepancies, and ensure a timely and positive customer experience
• Investigate and resolve billing issues by partnering with internal teams such as Sales, Finance, and Customer Success
• Maintain accurate billing records, documentation, and audit trails to support reporting and compliance requirements
• Support month-end billing processes, ensuring completeness, accuracy, and timeliness of invoicing
• Identify and implement process improvements to enhance billing accuracy, efficiency, and consistency
• Maintain working knowledge of billing systems (e.g., NetSuite, Salesforce) and use data to identify and prevent recurring issues

Benefits

• Competitive salary
• Market-competitive benefits
• Quarterly perks program
• Time off and hybrid working arrangements
• Continuous learning, professional certifications, and leadership development opportunities