Guest Service Agent
Peachtree Group Hospitality ManagementFlorida, United States
Posted April 2, 2026
Part Time
About the Company
Peachtree Group Hospitality Management is a leading hotel management firm that oversees more than 100 properties across 28 brands and 23 states, delivering best‑in‑class operations, revenue, and people‑centric services. Leveraging proprietary systems and discipline‑specific expertise, the company maximizes asset value, drives financial performance, and creates loyalty among associates, guests, and owners. Its full‑suite offerings span third‑party hotel management, sales and revenue strategy, digital marketing, F&B development, and technology integration, ensuring every asset operates efficiently and profitably. Peachtree’s distinctive blend of data‑driven processes and a culture of collaboration positions it as a trusted partner for owners seeking sustained growth and an exceptional guest experience.
Job Description
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner.
Requirements
- Assist guests with reservations and requests
- Anticipate and exceed guest expectations
- Implement creative solutions to provide exceptional service
- Comply with brand standards
Benefits
- Medical, dental, vision, disability, and life insurance
- Paid Holidays
- Paid Time Off
- 401(k) retirement match
- Employee Assistance Program
- Fund