The Residential Sales Consultant is responsible for selling Pella windows and doors directly to homeowners for replacement projects, achieving individual sales and customer satisfaction goals, and proactively creating self-generated leads.
Requirements
- Achieving individual sales and customer satisfaction goals and objectives.
- Effectively presenting Pella solutions to customers by executing the Pella Residential Sales Process during the in-home consultation.
- Striving to close the sale during all customer interactions.
- Ensuring quotes and orders are accurate following company sales process.
- Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
- Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
- Conducting after-sales follow-up with customers and developing lead and referral generation.
- Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
- Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
Benefits
- 401k Matching
- Tuition Reimbursement