Associate, Studio Experience
Peloton InteractiveLondon, England, United Kingdom
Posted April 9, 2026
Full Time
About the Company
Peloton provides Members with expert instruction, and world-class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey.
Job Description
Peloton is looking for a Studio Experience Associate to be the face of their studio, providing elite hospitality and managing studio operations and production. The ideal candidate is a customer-obsessed professional with experience in customer service or hospitality and a genuine interest in the health and fitness industry.
Requirements
- Hospitality Pro: Proven experience in customer service or hospitality with a "member-first" philosophy and a genuine interest in the health and fitness industry.
- Dynamic Communicator: Exceptional interpersonal skills with the ability to maintain professional etiquette across all platforms—in person, over the phone, and via email.
- Proactive Problem Solver: A self-starter with a "can-do" attitude who can prioritize tasks and pivot quickly in a high-intensity, fast-paced environment.
- Technical Savvy: Reliable, computer literate, and ready to master various software systems.
- Flexible Availability: Ability to support the needs of a global production schedule, including early mornings (5 AM), late nights (10 PM), weekends, and holidays.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
