VIP Executive Host

PENN Entertainment, Inc. is seeking a VIP Executive Host to oversee and work alongside VIP Associates and Hosts. The role involves establishing and maintaining a portfolio of top-tier VIP accounts, generating incremental gaming revenue, and providing coaching to improve team performance.

Requirements

• At least 3 years of gaming experience
• At least 1 year of experience with an online gaming operation
• At least 2 years of experience in a sales related role
• Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management
• Excellent computer skills with an emphasis on Excel
• Excellent communication skills and telephone etiquette
• Proficient in data management tools
• Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation
• Ability to communicate effectively with external contacts and all levels of employees

Benefits

• Competitive compensation package
• Fun, relaxed work environment
• Education and conference reimbursements
• Parental leave top up
• Opportunities for career progression and mentoring others