Part Time - Food Service - Cashier

Penn State Harrisburg Food Services is seeking a part-time cashier to work various shifts, Monday through Thursday, and Saturday and Sunday, to serve as the first point of contact for customers, provide guidance and responses to customer inquiries, and operate equipment and computer systems, including point of sale systems.

Requirements

• Serves as first point of contact for customers
• Provide guidance and responses to customer inquires; redirect or escalate when necessary
• Respond to complaints or issues and provide solutions in a timely manner
• Maintain knowledge of University policies, procedures, and practices to answer routine inquires or solve routine problems
• Operate equipment and/or computer systems within unit or department, including point of sale (POS) systems
• Receive payments and issue receipts, refunds, or change to customers
• Assist in the promotion of products and/or services to internal and external customers
• Report equipment malfunctions and repair needs as necessary