Pennian Bank is seeking a motivated and detail-oriented Assistant Office Manager to support branch operations and customer service excellence.
Requirements
- Assist in overseeing daily branch operations, ensuring compliance with bank policies, procedures, and regulatory requirements.
- Support lending activities, including identifying opportunities, compiling data and documentation, and preparing and closing loans.
- Supervise and support branch staff, including scheduling, training, performance management, and fostering a positive team environment.
- Provide leadership in the absence of the Office Manager, including branch security, vault operations, and opening/closing procedures.
- Deliver high-quality customer service by greeting customers, addressing needs, and referring customers to appropriate services.
- Assist with personnel functions such as timekeeping, performance evaluations, and staff development.
- Participate in setting branch goals and implementing strategies to meet loan, deposit, and quality incentive objectives.
- Prepare required reports and ensure accurate documentation and imaging of work.
- Enforce compliance with Bank Secrecy Act, Patriot Act, and privacy policies.
- Support risk management, safety, and sound banking practices.
Benefits
- Opportunities to grow within a community-focused banking environment