Customer Service Advisor (Automotive)
People ProfilersSingapore, Singapore
Posted January 5, 2026
Full Time
About the Company
People Profilers is a Singapore‑based talent management firm that connects skilled professionals with leading companies across sectors such as semiconductors, oil & gas, marine, electronics, pharmaceuticals, and heavy equipment. The company offers end‑to‑end recruitment, staffing, outsourcing, and consulting services, leveraging a relationship‑centric approach to match candidates with roles that fit both technical expertise and cultural fit. Their distinctive value lies in a personalized partnership model—employees and employers are treated as partners rather than transactions, a philosophy reflected in their intertwined "PP" logo. With multiple subsidiaries in Singapore and Vietnam, People Profilers delivers high‑standard, client‑focused human‑resource solutions that help organisations gain a competitive edge.
Job Description
Join our team as a Customer Service Advisor where great service meets the automotive world! If you enjoy helping people, solving problems, and have an interest in vehicles, this role is perfect for you.
Requirements
- Assist customers by understanding their vehicle concerns and recommending suitable service or repair solutions
- Act as the key liaison between customers and the workshop to ensure clear and responsive communication
- Keep customers updated on job progress and repair timelines
- Handle daily intake of cars for servicing and manage service scheduling
- Deliver a positive customer experience from check-in to vehicle collection
- Support the workshop team by aligning service expectations with actual job progress
- Perform other ad-hoc duties as assigned by the supervisor