Remote Online Exams & Customer Experience Assistant - Italian Speaking

We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert's global certification services.

Requirements

• Provide exemplary customer service to candidates, testing centers, and other stakeholders
• Oversee the secure and fair conduct of certification exams
• Execute administrative tasks related to exam registrations, scheduling, and result processing
• Maintain accurate and up-to-date records in our systems
• Collaborate with cross-functional teams to streamline processes and improve operational efficiency
• Work effectively in a team environment and liaise with other teams

Benefits

• Monthly Bonus upon Performance
• Work in an international, dynamic and fun atmosphere
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
• Complimentary coffee and tea in all our premises
• Huge learning experience in using best practices and global environment
• Constant personal and professional development