Interactive Banking Specialist (Full-Time) - Regency Lakes
Peoples Bank and TrustWichita, Kansas, United States
Posted February 26, 2026
Full Time
About the Company
Peoples Bank and Trust, founded in 1898 and headquartered at 101 South Main in McPherson, Kansas, operates 17 branches across central Kansas and manages more than $950 million in assets. The bank specializes in commercial, small‑business, and real‑estate lending, offering flexible, technology‑enabled banking solutions that enable customers to bank anytime, anywhere. With a deep commitment to community engagement—supporting local teams, festivals, and volunteer initiatives—Peoples Bank and Trust combines financial expertise with a culture of integrity, hard work, and relationship‑building. Its long‑standing presence and focus on tailored lending services set it apart as a trusted financial partner in the region.
Job Description
The Interactive Banking Specialist provides exceptional customer service through Interactive Teller Machines, answering incoming calls, texts, and chats. This position greets, welcomes, grows, and conducts customer day-to-day transactions following PBT’s Benchmark Service Standards.
Requirements
- Provide exceptional customer service to internal and external customers
- Foster ongoing relationships with customers
- Recommend products to customers based on their needs
- Process requests for withdrawals and transfers between accounts
- Balance Interactive Teller Machines daily