IT Support Operations Analyst responsible for monitoring and controlling service quality, analyzing supplier actions, and preparing reports.
Requirements
- Bachelor's degree in a relevant field
- Minimum 3 years of experience in the IT department
- Excellent analytical and problem-solving skills
- Knowledge of ITSM principles, preferably based on ITIL
Benefits
- Competitive remuneration
- Private medical care
- Life insurance at preferential rates
- Benefits platform with events, international trips, and shopping vouchers
- Discounts on shopping at Pepco stores
- Free training courses, workshops, and webinars
- Employee support program with psychological, legal, and financial consultations