General Manager

The General Manager is responsible for directing the hotel to obtain optimum efficiency and economy of operations and maximize profits while providing excellent service to the guest.

Requirements

• Strategically plans, develops and implements company policies and goals.
• Directs activities of divisions or departments such as Sales, Engineering, Front Office, Housekeeping, and F&B to affect operational efficiency and economy.
• Prepares an annual budget with appropriate department heads to ensure the smooth operations of the hotel, set financial goals and plan expenses.
• Provides analysis and strategy of monthly business review and analysis of monthly P&L results, forecasting and STR analysis.
• Monitors actual sales and revenues to determine variance and assess goal accomplishments.
• Creating an environment in which all employees have the ability to reach their full potential.
• Develops and executes comprehensive sales and marketing plans and programs, both short and long range, to support sales and revenue objectives of organization.
• Provides monthly analytics/metrics, reporting on the effectiveness of the strategies.
• Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.
• Anticipates and recommends strategies for need periods and help maximize revenue generation in peak times.
• Analyzes department budget requests to identify areas in which reductions can be made and allocates operating budget.
• Perform special projects and other responsibilities as assigned.
• Carries out supervisory responsibilities in accordance with Hotel policy and applicable laws.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow all appropriate policies and procedure while constantly striving to improve all standards of operations.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.