IT Support Analyst

Peregrine Technologies is seeking an IT Support Analyst to join their growing IT team, providing front-line technical support and troubleshooting across the organization.

Requirements

• 4-6 years of IT support experience in a business environment
• Hands-on with macOS and Windows 10/11 laptops
• Proficiency with modern cloud MDM platforms (Okta, Jamf, Intune)
• Strong knowledge of Microsoft 365 (Outlook, OneDrive, SharePoint, Teams), Slack, and Notion
• Experience supporting remote users with Zoom, remote desktop tools, and screen sharing
• Strong problem-solving skills, customer service mindset, and excellent communication

Benefits

• Annual bonus
• Equity
• Health benefits
• Paid time off