Customer Success Manager (m/w/d) SaaS Hospitality
Perfect JobsDusseldorf, North Rhine-Westphalia, Germany
Posted March 16, 2026
Full Time
About the Company
Leading platform for Meeting Market Intelligence in the Hospitality and MICE industry.
Job Description
Customer Success Manager role in a growing company, accompanying existing customers through introduction of new software solution, developing training approaches and driving build-up of Customer Success.
Requirements
- Experience in Customer Success, Account Management, Consulting or customer-oriented role
- Analytical thinking and understanding of digital tools
- Very good knowledge of German and English
- Sovereign handling of complex customer situations
- Self-initiative, reliability and team orientation
Benefits
- 28 vacation days
- Laptop, iPhone, working station and second monitor for home
- Tax-advantaged benefits, corporate benefits club and additional tax-free benefits as agreed