Quality Analyst

PerkinElmer is a scientific solutions company with a global service network and distribution centers. They offer a broad portfolio of analytical solutions and OneSource services. The Quality Analyst role oversees support and service activities for company products and services, ensuring quality service and operational performance.

Requirements

• Develop client relationship and understanding of client business
• Identify service needs, plan service delivery, and drive use of proactive service and support mechanisms
• Collaborate with sales and support groups to demonstrate value of support offering to client