Sr. CRC Specialist
PerkinElmerYokohama, Japan
Posted October 23, 2023
Full Time
About the Company
For 85 years, PerkinElmer has pushed the boundaries of science in our food, industrial, life science and environmental markets. In addition to innovative laboratory technologies, our OneSource services division delivers a highly trained, experienced, and collaborative team of service engineers with solutions scalable and customizable to serve laboratory needs. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Science with Purpose. Learn more at www.perkinelmer.com.
Job Description
PerkinElmer is seeking a Sr. CRC Specialist to join their team in Japan, Yokohama. As a trusted leader in scientific solutions, the successful candidate will collaborate with customers to deliver analytical solutions and OneSource services.
Requirements
- Answer SVC calls
- Create SVC quotation
- Handling SVC part order
- Handling EDI & Web order
- Handling SVC billable order (Quotation, Entering & Invoicing)
- Handling SVC contract order (Quotation, Entering & Invoicing)
- Following up the shipping schedule of SVC related order
- Issuing and handling invoice
- Handling credit & re-bill process
- Maintaining equipment record
- Create Service Work Order
- Deal with Local vendor for local supply item
- Arrange of domestic shipping arrangement for SVC part that SVC engineer will use
