Technical Customer Service Advisor, Work from Home
PerunHRKansas, United States
Posted January 5, 2026
Full Time
About the Company
PerunHR is a talent acquisition and outsourcing firm founded by Stefan Markovic, leveraging over eight years of industry experience to deliver end‑to‑end recruiting, sourcing, interviewing, assessment, and onboarding services. The company specializes in Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), labour and foreign workforce solutions, and custom job‑description and resume creation. PerunHR differentiates itself through a client‑centric, innovative approach that tailors every engagement to the unique needs of each organization. By treating clients as partners, the firm aligns its success with that of its collaborators, driving measurable growth and operational excellence.
Job Description
We are seeking full-time Technical Support Advisors to work from home and deliver excellent technical customer service on behalf of our client. As a Technical Support Advisor, you will be supporting our client's customers as a first point of contact and resolving their technical issues.
Requirements
- Be at least 18 years or older
- Have a High School Diploma, or equivalent
- Be able to successfully pass a criminal background check
- Have at least six months of customer service experience
- Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms <175
- Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred
- Have a workspace that can only be accessed by you during your work hours
- Be able to work independently with discipline and motivation to succeed in a virtual environment
- Have excellent English written and verbal communication skills
- Be courteous and friendly with a high degree of professionalism
- Thrive in a fast-paced work environment