Resort Manager - Mobile in Charlotte Area
Pet ParadiseCharlotte, North Carolina, United States
Posted October 11, 2025
Full Time
About the Company
Headquartered in Jacksonville, Florida, Pet Paradise is a leading pet health care provider offering resort-style day camp, overnight boarding, professional grooming, and comprehensive veterinary services across over 60 locations in ten states. Recognized as the No. 1 for day camp and daycare services by Newsweek and named a Best-in-Class employer by Gallagher, Pet Paradise combines exceptional service with a commitment to pet welfare, making it a standout choice in the industry.
Job Description
Pet Paradise is seeking an additional Resort Manager to lead daily operations of their resort, including staff oversight, customer service, and sales performance. The role involves managing staffing, providing training, ensuring guest safety and compliance, and maintaining excellent customer communication. The position requires mobility and is open to travel based on business needs.
Requirements
- Leading the resort team through daily operations
- Managing resort staffing
- Training and coaching resort team members
- Recognizing and developing team members
- Maintaining high-level of communication with other teams
- Ensuring compliance with operational, safety and reporting protocols
- Maintaining excellent customer service metrics
Benefits
- Complimentary Pet Day Camp
- 30 Days of Complimentary Pet Boarding
- On-demand pay with DailyPay
- Discounted Veterinary Care and Grooming Services
- Dog/Cat Adoption Assistance
- Fitness Reimbursement
- Paid Time Off
- 401(k) with company match
- Health Insurance
- Dental and Vision Insurance