Service Advisor
Peterbilt PacificKamloops, British Columbia, Canada
Posted April 2, 2026
50000 - 72000 CAD
Full Time
About the Company
Peterbilt Pacific is a leading heavy-duty truck dealership in British Columbia, Canada, with over 50 years of experience. As an exclusive Peterbilt Motors dealer acquired by the Jim Pattison Group, they offer a comprehensive range of services including truck sales, parts and service, body shop, leasing, rental, and used truck sales. Known for their commitment to integrity and superior customer care, Peterbilt Pacific maintains high standards of excellence and durability across 11 locations.
Job Description
The Service Advisor acts as the communication liaison between customers and the repair technicians, maintaining service records and overseeing the scheduling of repairs. At Peterbilt Pacific, we strive to conduct our business with integrity, excellence, and a positive attitude, with the highest care for our people, customers, and business partners.
Requirements
- Previous experience as a Service Advisor
- Grade 12 or GED
- Excellent customer service skills
- In-depth knowledge of heavy-duty truck repairs
- Good computer skills
- Excellent written and verbal communication skills
- Strong personal organizational skills
- Effective problem solving and negotiating skills
- Effective conflict resolution skills
Benefits
- Extended Health & Dental Benefits
- Premiums Paid by Employer
- Employer Contribution Pension Plan
- Growth Opportunities
- Paid Training
- Long term job security
- Employee Assistance Program
- Telus Health Virtual Care