Ingénieur Qualité Satisfaction Clients

We are looking for a Client Satisfaction Engineer to join our team. As a key point of contact for customers, you will be responsible for promoting customer voice within the company, understanding customer requirements, and evaluating customer satisfaction. You will also participate in emergency task forces, analyze customer experience events, and develop corrective and preventive action plans.

Requirements

• Engineering degree in mechanic or chemist
• Knowledge in mechanical and electrical engineering, material characterization, quality management tools
• Fluent in English (written and spoken, conferences, customer visits)
• Ability to work in groups and animation
• Ability to work in a transversal organization
• Analytical spirit, ability to synthesize