Program Coordinator

The Program Coordinator is a key front-line team member responsible for supporting daily program operations and ensuring every participant, partner, and visitor receives a welcoming and professional experience.

Requirements

• 2+ years of experience in program coordination, administrative support, education/workforce services, or a customer-facing operations role.
• High proficiency with Salesforce or a comparable CRM system.
• Strong working knowledge of Microsoft Office and Google Workspace.
• Comfortable using modern technology tools, including ChatGPT/AI support platforms in a professional setting.
• Excellent organizational skills with the ability to manage multiple priorities under deadlines and changing needs.
• Strong interpersonal and customer service skills with the ability to remain calm, positive, and solutions-oriented.
• High attention to detail and commitment to excellence in participant experience, communication, and follow-through.