Field Service Engineer - CT
PhilipsTaipei, Taiwan
Posted November 18, 2025
Full Time
About the Company
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Job Description
Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty.
Requirements
- Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO
- Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty
- Meet all KPI requirements to ensure effective implementation of service processes and quality
- Support sales business
- Participate in training and develop relevant knowledge and skills
- Prepare and provide kinds of Service Report accurately and timely according to company and customer requirements
- Provide customer education and training
- Provide customers simplified maintenance manuals, repair manuals, and various maintenance reports
- Other tasks assigned by manager & company
Benefits
- Competitive health benefits
- Flexible work schedule
- Access to local well-being focused activities
