Field Service Engineer-校招, 福州
PhilipsFuzhou City, Fujian, China
Posted January 16, 2026
Full Time
About the Company
Philips is a health technology company that believes every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Job Description
As a Field Service Engineer, you will provide advanced technical support for medical devices, conduct diagnostics and repairs, and understand the implications of your work to make recommendations for solutions. You will exercise within established procedures, utilize specialized skills to perform analysis, and resolve moderately complex problems to drive results.
Requirements
- Provides advanced technical support, including comprehensive troubleshooting and escalation support
- Conducts in-depth diagnostics and repairs on complex medical devices
- Executes thorough pre-visit preparation, ensuring all necessary parts, tools, and diagnostic information are available
- Handles customer escalations and complaints
- Takes initiative with medium to high technical complexity support tasks
- Engages actively in continuous improvement initiatives
- Provides technical mentorship and guidance to junior technicians
- Collaborates with cross-functional teams and the wider organization to identify opportunities for sales or value-added services
Benefits
- Comprehensive training and system learning
- Professional after-sales service work, including installation, maintenance, repair, and on-site upgrades
- Opportunities for sales or value-added services
- Continuous improvement initiatives
- Technical mentorship and guidance
- Collaboration with cross-functional teams and the wider organization
