Remote Service Engineer - Xray

The Remote Service Engineer represents Philips HealthTech with excellence and professionalism, ensuring customer satisfaction while contributing to operational and commercial objectives. The role involves welcoming and analyzing technical requests, performing remote diagnostics, creating work orders, managing complaints, and contributing to knowledge development.

Requirements

• Strong customer-oriented mindset with empathy and patience
• Excellent writing skills and technical documentation mastery
• Strong analytical and problem-solving skills with autonomy and rigor
• Collaborative and communicative skills with knowledge sharing
• Minimum three years of experience in engineering, medical, or scientific environment
• First experience in direct customer contact role