Return Material Authorization (RMA) Specialist

Coordinate end-to-end return and repair processes by managing customer requests, RMA creation, and product routing to ensure timely, accurate, and high-quality service outcomes.

Requirements

• 1+ years of experience in customer service, customer support, or administrative roles within a manufacturing, service, or operations environment
• High school diploma or equivalent (associate's degree preferred)
• Strong written communication (email-based support)
• Proficiency in Microsoft Excel
• Ability to manage multiple cases with attention to detail

Benefits

• PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement