User Experience Researcher

User Experience Researcher responsible for providing strategic guidance on user research methodologies and prioritizing studies to align with project objectives. Responsibilities include extracting user insights, developing systematic approaches for user research challenges, and collaborating with cross-functional teams to prioritize requirements.

Requirements

• 2+ years of experience with a Bachelor's in areas such as User Experience (UX) Design, Information Architecture, User Research, Product Design, Usability Testing or equivalent
• No prior experience required with master’s degree
• Ability to perform comprehensive root cause analysis of moderate customer complaints
• Solid research skills from planning to reporting, including survey design and moderation of in-person qualitative research

Benefits

• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement