Front Office Representative

The Front Office Representative is responsible for patient check-in, check-out, scheduling, phone management, and cross-coverage across clinic locations, ensuring a seamless patient experience and maintaining accuracy, efficiency, and compliance.

Requirements

• High School Diploma or GED required
• Minimum of 1 year of front office, scheduling, call center, or customer service experience, preferably in healthcare
• Strong communication and customer service skills
• Knowledge of medical terminology preferred
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Ability to handle confidential information with discretion
• Proficiency in electronic medical record systems and standard computer applications

Benefits

• Generous Paid Time Off
• 401k Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance