IT SPECIALIST
Phoenix Products LLCMilwaukee, Wisconsin, United States
Posted May 12, 2026
Full Time
About the Company
Phoenix Products LLC specializes in the design, development, and manufacturing of durable LED lighting solutions. The company offers comprehensive production planning, scheduling, and prototype testing services to deliver high‑quality lighting products to its customers.
Job Description
The IT Specialist is responsible for providing frontline technical support and maintaining a consistent, reliable end-user technology experience across administrative and manufacturing operations.
Requirements
- Associate degree or equivalent experience in IT, Computer Science, or related field
- 3+ years of experience in IT support or help desk roles
- Knowledge of Windows and M365 environments
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Excellent problem-solving and communication skills
- Strong customer service mindset
- Organization and documentation skills
- Flexibility to support both office staff and production floor needs
- Adaptability and willingness to learn
