Cloud Services Analyst

Phoenix is looking for a Cloud Services Analyst to join their team and help deliver comprehensive 3rd line support services, tackling complex cloud service issues, optimising performance and contributing to the development of cutting-edge cloud solutions.

Requirements

• Current experience in a 2nd/3rd line support role within an MSP environment.
• Solid experience in managing and optimising cloud services, particularly in Azure
• AZ-104 Microsoft Azure Administrator certification
• Understanding of ITIL
• Competency in scripting languages such as PowerShell, Python & Shell to facilitate cloud automation
• Practical understanding of system architecture, networking and administration
• Excellent customer service skills & problem-solving skills
• Experience and knowledge working with an ITSM tool.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance