Intermediate Product Manager

Phoenix is building the most trusted telehealth platform in Canada. We're a team of creative problem-solvers who move deliberately and collaborate in person. We're seeking an Intermediate Product Manager to help build a best-in-class consumer-grade digital experience.

Requirements

• 3–5 years in Product Management, shipping meaningful workstreams from concept to production
• Strong systems thinking - workflows, edge cases, operational impact, and scalability come naturally to you
• Experience with operationally complex products: admin tooling, back-office systems,cross-functional process coordination
• Clear written communication - briefs, specs, and decisions that are concise and actionable
• Familiarity with Shape Up, JTBD, or similarly pragmatic frameworks a plus
• Genuine curiosity - you actively experiment with AI tools (Claude, ChatGPT, Cursor, etc.) and have a visible track record of side projects, prototypes, or self-initiated builds
• Empathy for patients and users - you think seriously about the people using the product, their anxieties, motivations, and what's actually at stake for them
• Ability to navigate technical tradeoffs and collaborate effectively with engineers on scope and sequencing
• Data fluency - you define success metrics, evaluate outcomes, and let data inform prioritization
• Commercial awareness - you connect product decisions to activation, retention, and business performance
• Low ego, high ownership

Benefits

• Competitive Pay
• Standard healthcare coverage
• Remote-first holiday season
• Holistic wellbeing support
• Flexible additional time off to care for loved ones, support mental health, observe meaningful religious and cultural holidays, or when life just happens