SkillBridge Interns Only – Senior Technical Associate

SkillBridge Interns Only – Senior Technical Associate role at Phreesia, a technology company supporting the Department of Defense SkillBridge program, offering a remote internship for transitioning service members. The role involves delivering technical, product usage, and account administration support to Phreesia’s clients, collaborating with team members, and identifying and escalating complex issues.

Requirements

• Bachelor's degree
• A minimum of 3 years of related experience
• 1+ year experience in a client support role ideally in software or product base organization
• Superior communication and interpersonal skills
• Comfortable working in a Windows environment
• Willingness to learn message transformation & exchange between disparate systems
• Ability to prioritize multiple demands in a fast-paced and dynamic environment

Benefits

• 100% Remote work + home office expense reimbursements
• Competitive compensation
• Flexible PTO + 8 company holidays
• Monthly reimbursement for cell phone + internet + wellness
• 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
• Variety of insurance coverage for people (and pets!)
• Continuing education and professional certification reimbursement
• Opportunity to join an Employee Resource Group