Guest Services Leader
Pilot Flying JIllinois, United States
Posted February 25, 2026
33000 - 49740 USD
Full Time
About the Company
Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with over 750 locations across the United States and Canada. The company offers a range of services including fuel, convenience stores, restaurants, and truck stops, serving over a million guests daily. Known for its family-owned culture and commitment to integrity, customer service, and team member value, Pilot Flying J has grown from a single gas station in 1958 to a major player in the travel center industry through strategic partnerships and expansions.
Job Description
Guest Services Leader responsible for supervising employees and general operations of the store, providing excellent customer service and assisting managers with tasks.
Requirements
- Previous experience or working knowledge of retail operations
- Incredible customer service skills
- Ability to work a flexible schedule of nights, days, weekends, and holidays
- Background check is required
Benefits
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay