Sales Support Coordinator

We’re a small, close-knit team in a growing business, and we’re looking for a new team member to become part of our work family. This role supports the sales team by preparing quotes, managing client communications, updating our CRM, and coordinating orders to keep the sales process running smoothly.

Requirements

• A strong background in administration or sales support, with proven experience in a customer-facing role.
• Confident working directly with clients, building rapport and communicating clearly by phone and email.
• An interest in furniture and design, ideally with experience in the commercial furniture or design-led sector.
• Excellent IT skills, with strong working knowledge of Microsoft Office, particularly Outlook and Excel.
• Hands-on experience using a CRM system (Pipedrive or similar), with a natural eye for keeping data accurate and organised.
• Highly organised and conscientious, with the ability to prioritise your workload, manage multiple requests, and consistently meet deadlines.
• A proactive self-starter who enjoys variety and takes ownership of tasks from start to finish.
• An enthusiastic team player with a genuine desire to grow and develop alongside the business.
• A strong listener who can quickly understand requirements and deliver to expectations.
• Meticulous attention to detail, paired with efficient and methodical working practices.

Benefits

• Competitive salary
• Pension scheme
• Healthcare Cash Plan
• 23 days annual leave + UK bank holidays
• Extra day’s leave for your birthday