Member Services Representative
PINNACLE FIT CLUBS LLCIllinois, United States
Posted February 19, 2026
15 - 15
Part Time
About the Company
We are an E-Verify Company and an equal opportunity employer.
Job Description
The Member Services Representative is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours, resolving issues, and ensuring a clean, safe, and inviting environment during AM, PM, or Overnight shifts.
Requirements
- Greet members, prospective members, and guests, providing exceptional customer service
- Handle all front desk-related activities
- Maintain the cleanliness, organization, and safety of the club
Benefits
- FREE Black Card Membership!
- Paid Time Off (PTO)
- Health Insurance - First of the month following hire date
- Medical & Prescription drug plans
- HSA (Health Savings Account)
- Dental
- Vison
- Life/AD&D
- Voluntary Short Term Disability (STD)
- Voluntary Long Term Disability (LTD)