Operations Director - Audio Visual, Event Technology

The Operations Director is responsible for assisting the Venue Director with the overall management of the venue with an emphasis on team member management and event execution. This includes the timely set up, operation and strike of audio visual related equipment in accordance with Pinnacle Live’s standard operating procedures, equipment maintenance and logistics, and providing the utmost in guest service and client satisfaction.

Requirements

• Effectively manages the setup of client events to ensure successful outcomes.
• Ensures all events are set up according to Pinnacle Live’s standards
• Manages accurate and timely billing of events and clients
• Provide appropriate equipment maintenance and coordinator repair of damaged equipment
• Effectively communicate questions and concerns to the Director
• Creates an environment of continual improvement and inspired team member morale.
• Keep up to date on industry trends, tools and innovation; continually work toward improving technical skills.
• Attend hotel function review meetings as required
• Build strong relationships with local vendors
• Delegate tasks effectively
• Develops & appraises team effectively. Takes correction action as necessary on a timely basis and in accordance with Company policy
• Comply with all standard operating procedures
• Perform other duties as assigned.

Benefits

• Performance based incentive plans on top of base salary
• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more