Patient Care Specialist II - Ambulatory
Pinnacle TreatmentNewport News, Virginia, United States
Posted April 9, 2026
Full Time
About the Company
Founded in 2006, Pinnacle Treatment Centers delivers comprehensive, evidenceābased substance use disorder care across nine states through its network of facilitiesāincluding Aegis, Recovery Works, and Stepping Stoneāoffering detox, inpatient and outpatient programs, medicationāassisted treatment, and transitional housing. The organization adopts a holistic model that addresses the mental, physical, emotional, and spiritual dimensions of addiction, integrating cognitive behavioral therapy, acceptance and commitment therapy, and mindfulnessābased stress reduction. Pinnacle differentiates itself by combining the latest research with compassionate, individualized care, ensuring patients receive continuous support from detox through longāterm recovery. Its mission to build community and hope positions the company as a trusted partner for individuals, families, and the broader public seeking lasting recovery.
Job Description
As a Patient Care Specialist II ā Ambulatory Services at Pinnacle Treatment Centers, you will provide direct care in a transitional living and ambulatory recovery environment, supporting patient safety, engagement, and structure while modeling best practices and providing peer guidance to teammates.
Requirements
- High school diploma or equivalent
- Minimum of one (1) year of experience in a behavioral healthcare or substance use treatment setting
- Basic knowledge of addiction and the recovery process
- Valid driverās license in the state of employment
- CPR and MANDT certification (training provided and maintained as required)
Benefits
- 18 days Paid Time Off (PTO) and 8 paid holidays
- Variable pay structure based on experience and education
- Defined career pathing through the Patient Care Specialist Tier Program
- Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) at eligible facilities
- Access to 600+ free CEU courses
- Discounted tuition opportunities through Capella University
- Meritābased increases recognizing performance and growth
- Commitment to Diversity, Equity, and Inclusion