We are seeking a Senior Site Reliability Engineer to join our team at Pivotree. In this role, you will contribute to the reliability and enhancement of the technology engine that powers multiple Pivotree solutions. You will be responsible for the availability, performance, and reliability of platform services, and will work with other members of the platform, solutions, operations, and application teams to understand and address changing and evolving requirements.
Requirements
- 5+ years of experience in Site Reliability Engineering, Cloud Engineering, or DevOps roles
- Minimum one Associate-level Amazon AWS certification
- 3+ years mature, production level experience with infrastructure-as-code concepts and practices using Terraform, AWS CloudFormation or similar
- 3+ years of hands-on experience managing Kubernetes clusters (EKS preferred), including container orchestration and troubleshooting
- Strong knowledge and practical experience in Linux systems administration (RHEL and Debian-based distros), networking, storage, and virtualization in production-grade environments
- Experience working with API-driven and/or Event-driven architectures at scale in AWS environments
- Demonstrated ability to manage and troubleshoot web applications, middleware, and databases in real-world deployments
- Expertise with observability stacks and performance monitoring using tools like Grafana, Prometheus, CloudWatch, and Loki or similar
- Advanced scripting proficiency in Python, Bash, and basic PowerShell
- Solid experience with CI/CD pipelines, version control, and automated testing using Git, Bitbucket, GitHub, Jenkins, or similar
- Proven track record in implementing security and compliance controls, particularly in regulated environments (SOC 2, PCI-DSS, or ISO 27001)
- Strong understanding of systems security, including identity, permissions, network policies, and audit tooling
- Exceptional troubleshooting skills, attention to detail, and a strong drive for continuous improvement
- Excellent communication skills with the ability to clearly articulate complex concepts to both technical and non-technical audiences, and collaborate effectively across distributed teams
- Demonstrated ability to mentor junior engineers, share knowledge, and act as a regional technical leader
- Ability to work both independently and collaboratively, learn new technologies quickly, and help set standards and best practices
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
