Product Operations Lead
PlaidSan Francisco, California, United States
Posted February 14, 2026
150000 - 230000 USD
Full Time
About the Company
Plaid is a data network that connects millions of people's financial accounts to apps and services like Venmo and Betterment. With coverage across 12,000 institutions in the US, Canada, UK, and Europe, Plaid simplifies financial integration for companies and enhances user experience. Founded in 2013 by Zach Perret and William Hockey, Plaid's core value proposition lies in its ability to streamline complex financial data management.
Job Description
As our founding Product Operations Lead, you will define and own the operational backbone of the Product organization, building systems and cadences to ensure consistent execution and high-quality product work.
Requirements
- 8+ years of experience in Product Operations, Program Management, or a similar role
- Experience in fast-moving, product-led organizations with limited tolerance for unnecessary process
- Strong systems thinker who can design operating models that scale without adding bureaucracy
- Proven scrappy executor who takes ownership and gets things done
- Comfort operating in ambiguity and building from a blank page
- Clear, concise communicator with strong written and verbal skills
- Strong product instincts and empathy for Product Managers and cross-functional partners
- Prior technical experience and/or the curiosity to build a deep understanding of Plaid’s products
Benefits
- Competitive salary
- Benefits
