Member Services Representative Thomaston (Mid)
Planet FitnessGeorgia, United States
Posted May 18, 2021
Full Time
About the Company
Planet Fitness is a leading franchisor and operator of fitness centers in North America, offering an affordable and high-quality fitness experience. Known for its Judgement Free Zone® philosophy, the company focuses on creating a welcoming environment where individuals can achieve their health goals without judgment. With over 2,600 locations across multiple countries, Planet Fitness seeks talented professionals to join its team and help shape the future of the fitness industry.
Job Description
The Member Services Representative (Opener) will be responsible for creating a positive member experience by providing excellent customer service to Planet Fitness members and prospective members. The role involves greeting members, handling front desk activities, assisting with new member sign-ups, and maintaining club cleanliness. This is a 7-day a week position, Monday-Friday.
Requirements
- Greet members and prospective members
- Answer phones and assist with various questions
- Handle front desk activities (member checks in, tour facilitation)
- Respond to member inquiries and address concerns
- Assist in maintaining club cleanliness
