Customer Success Associate
PlanetColombia, Remote
Posted March 24, 2026
Full Time
About the Company
Planet is a global company with a people-centric approach toward culture and community, striving to iterate in a way that puts team members first and prepares the company for growth.
Job Description
Welcome to Planet. We believe in using space to help life on Earth. We are looking for a proactive and detail-oriented individual to temporarily join our Customer Success team to support a diverse customer base by ensuring a seamless onboarding experience and responding to customer inquiries.
Requirements
- Strategically manage a high-volume of accounts
- Create and deliver custom usage reports for accounts
- Support the Sales and CS teams with operational tasks
- Set up and manage partner access for strategic collaborations
- Act as a point of contact for partner onboarding questions and technical setup
- Coordinate internal alignment and respond to bid requests
Benefits
- Paid time off including vacation, holidays and company-wide days off
- Supplemental Medical and Dental Coverage
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Volunteering Paid Time Off
