Head of Business-Critical Services

Head of Business-Critical Services will design, build, and scale services to ensure Platform9 customers are successful in operating business-critical private cloud infrastructure.

Requirements

• Excellent written and verbal communication skills
• Strong interpersonal skills and customer service mindset
• Account management and project/program management experience
• Strong aptitude for learning new technologies and applying them in customer-facing environments
• Creative, structured approach to problem solving
• Demonstrated ability to hire, develop, and lead high-performing technical teams in a customer success or services capacity