Customer Success Director - Live
PlaytechNew York, New York, United States
Posted April 6, 2026
160000 - 220000 USD
Full Time
About the Company
Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries.
Job Description
We are seeking a high-impact Customer Success Director - Live to lead the commercial and operational evolution of our North American B2B partnerships.
Requirements
- At least 5 years of relevant professional and industry experience
- Senior-level commercial or operational experience from a North American iGaming operator or B2B provider
- Proven track record of managing partner success and driving upselling initiatives
- Familiarity with Atlassian Jira and Confluence
- Strong grasp of North American regulatory requirements for live-streamed casino content
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with a 4% company match
- 12 days of vacation and 5 days of sick time annually
- Long-Term Disability (LTD), Short-Term Disability (STD), and Life Insurance
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)