Product Support Manager

Plenti is a fintech lender seeking a Product Support Manager to maintain high customer satisfaction through rapid issue resolution and escalation, while shaping and defining the responsibilities and scope of the position.

Requirements

• 3+ years of experience in relevant support roles with proven technical problem-solving skills
• Experience working with Engineering teams
• Excellent verbal and written communication skills
• Able to explain highly technical information to a non-technical audience

Benefits

• Flexible working
• Volunteer and study leave
• Monthly social events
• Office snacks
• Company Townhalls
• D&I initiatives and events