Customer Service Representative
PLSBoston, Massachusetts, United States
Posted October 24, 2025
30000 - 34000 USD year
Full Time
About the Company
PLS is a leading retail provider of financial services, committed to delivering exceptional customer service and Core Values of Communication, Customer Focus, Integrity and Trust, Teamwork, and Results.
Job Description
Customer Service Representatives are the primary point of contact with customers, delivering superior customer service, educating customers on products and services, and maintaining company quality standards.
Requirements
- Previous customer service experience in industries such as hospitality, financial services, retail or restaurant
- Strong verbal communication
- Ability to offer products and services to customers based on their needs
- Exceptional attention to detail and ability to multi-task
- Professional appearance and demeanor
- Honesty and integrity
- English fluency
- Ability to work flexible hours
- Bilingual in English/Spanish
Benefits
- Medical/dental/vision
- 401(k)
- Vacation
- Opportunities for advancement
- Ongoing training