Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
Requirements
- Maintaining exemplary customer service within the store and building relationships with our customers
- Establishing a strong customer service culture within the store
- Ensuring compliance with federal, state, and local regulations
- Coaching CSRs on how to properly conduct transactions
- Reviewing and approving checks within limits
- Supporting store marketing efforts within the community
- Resolving customer complaints
- Assisting the Store Manager with managing schedules, cash, and store audits
- Helping to maintain a neat and clean store environment
Benefits
- Medical/dental/vision
- 401(k)
- Vacation
- Opportunities for advancement
- Ongoing training