Field Service Technician- Floor and Decor-Fredrickson, WA

The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns.

Requirements

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Providing on-call and emergency support service to customers as required
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Purchasing tools, equipment, and parts for customer service and support as required.
• Maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
• Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
• Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
• Exhibiting and enforcing safety procedures in the field or customer sites.
• Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
• Represent Plug Power in a professional manner at all times and in all interactions
• Perform other duties as assigned.

Benefits

• Health, Dental & Vision Insurance
• 401(k) with 5% company match
• Bonus eligibility
• Paid time off including vacation, personal, floating holidays, sick and volunteer time off
• Paid Holidays
• Lifestyle Reimbursement Program
• Education Assistance
• Global access to mental health support and counseling professionals
• Employee Assistance Program