We are looking for an Internal Digital Desk Consultant to join our Digital Employee Experience Department. As a first point of contact for internal customers, you will perform remote troubleshooting, build case competency across multiple technical areas, and deliver a high customer satisfaction service.
Requirements
- Business orientated University studies or previous customer contact work experience
- C1 level of German and good level of English
- Good ability to understand computer systems, mobile devices, and other technology products
- Technical ability to diagnose and resolve basic technical issues
- Experience and or motivation in working in a multi-national environment
- Customer-centric mindset and can-do attitude
- Dynamic, ownership, and result-oriented
- Very good team player and able to work independently
- Ambitious profile eager to learn and grow fast
Benefits
- Very competitive remuneration
- Yearly bonuses
- Extensive corporate benefits package
- Permanent employment contract
- Continuous professional & personal development
- All relevant training and coaching
- Opportunity to use EU languages on a daily basis
- Prospective projects with an international scope
- Positive, social, dynamic & international working environment
- Large and modern office building near public transportation
- Free refreshments in the workplace
- Regular social events and team-building activities