Internal Digital Desk Consultant with German

We are looking for an Internal Digital Desk Consultant to join our Digital Employee Experience Department. As a first point of contact for internal customers, you will perform remote troubleshooting, build case competency across multiple technical areas, and deliver a high customer satisfaction service.

Requirements

• Business orientated University studies or previous customer contact work experience
• C1 level of German and good level of English
• Good ability to understand computer systems, mobile devices, and other technology products
• Technical ability to diagnose and resolve basic technical issues
• Experience and or motivation in working in a multi-national environment
• Customer-centric mindset and can-do attitude
• Dynamic, ownership, and result-oriented
• Very good team player and able to work independently
• Ambitious profile eager to learn and grow fast

Benefits

• Very competitive remuneration
• Yearly bonuses
• Extensive corporate benefits package
• Permanent employment contract
• Continuous professional & personal development
• All relevant training and coaching
• Opportunity to use EU languages on a daily basis
• Prospective projects with an international scope
• Positive, social, dynamic & international working environment
• Large and modern office building near public transportation
• Free refreshments in the workplace
• Regular social events and team-building activities