Backend Technical Support Engineer
Plugin TalentsCairo, Cairo, Egypt
Posted December 12, 2025
Full Time
About the Company
Plugin Talents is a leading IT and software recruitment firm that has served over 100 clients across three countries for more than five years, delivering top‑skilled talent for fintech, banking, mobile, and software development sectors. Leveraging deep technical expertise, the company matches business needs with human solutions, ensuring cultural fit and rapid project execution. In addition to placement, Plugin Talents offers tailored training programs in backend, frontend, iOS, Android, DevOps, data security, and testing, having trained over 500 professionals in Egypt and the Middle East. Their comprehensive portfolio—spanning HR projects, IT services, software development, and consulting—sets them apart as a one‑stop partner for organizations seeking both talent acquisition and skill development.
Job Description
Support merchants and partners with technical inquiries & issues, manage technical solution guides, and work on side projects to improve onboarding and integration processes.
Requirements
- BS in Computer Science (or related field)
- 1-2 years experience in PHP, Laravel
- Solid understanding of e-commerce platforms like Magento, WooCommerce, OpenCart
- Proficient with Git, FreshDesk, Redmine
- Excellent English communication skills